AI Intern: Business Systems & User Enablement Jobs - Wauconda, Illinois (IL)

AI Intern: Business Systems & User Enablement - Job Description

AI Intern: Business Systems & User Enablement

Location: Hybrid, on site at Wauconda, IL and remote Duration: Summer 2026; part time 32 hours/per week

Position Overview

We are seeking a motivated and technically curious AI Intern to support the rollout, adoption, and continuous improvement of AI tools across the organization. This role blends hands-on user support, training, and light technical work to ensure employees can effectively and securely use modern AI-enabled systems.

The ideal candidate enjoys working directly with people, solving problems, and learning how technology connects to real business processes.

Key Responsibilities

User Training & Support

• Deliver short demos, onboarding sessions, and 1:1 support for AI tools and Microsoft 365 applications

• Create simple user guides, quick reference sheets, and how-to documentation

• Respond to user questions, triage issues, and follow basic help desk workflows (document, escalate, resolve)

Microsoft 365 & IT Fundamentals

• Support users with Outlook, Teams, SharePoint, OneDrive, and OneNote

• Troubleshoot common issues such as login problems, permissions, browser/profile issues, and add-ins

AI & Technical Enablement

• Assist in building and improving AI workflows, agents, and repeatable processes

• Support prompt design and automation initiatives

• Apply light coding (primarily Python) to support structured workflows and experimentation

Identity, Access & Security Awareness

• Help troubleshoot access-related issues involving SSO, MFA, and permissions

• Partner with IT on rollout and governance best practices

Data Literacy & Systems Thinking

• Understand where data lives, how it moves between systems, and appropriate use with AI tools

• Support basic data tasks; exposure to SQL Server or similar tools is a plus

Preferred Qualifications

• Currently pursuing a degree in Computer Science, Information Systems, Data Science, Engineering, or related field

• Strong communication skills and comfort working directly with end users

• Experience or coursework involving:

• Microsoft 365 applications

• Python or similar scripting languages

• Basic IT troubleshooting concepts

• Databases or structured datasets

What You'll Gain

• Real-world experience implementing AI in a business environment

• Exposure to enterprise systems, security concepts, and user enablement

• Hands-on problem solving across technical and people-focused challenges

• Mentorship in AI adoption, automation, and digital transformation